1. This privacy policy sets out how BIG JET TV LIVE Ltd uses and protects information that you give when you use this website.
2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.
3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.
4. Data we collect about you. We may collect the following information about you:
1. i) Your Name ii) Company Name iii) Telephone Number iv) Email Address v) Any postal addresses that you provide
This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact us page on our online profile.
5. How we handle your data. We use this information for the following reasons:
1. i) Process any orders you make through our ecommerce platform ii) Improve our products and services iii) For marketing our products and services to you iv) For market research
6. We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.
7. Cookies
Cookies are small files which are placed on your computer’s hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.
We use traffic log cookies to identify which pages are being used on our site and analyse visitor behavior through statistics.
8. Links to other websites. You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.
9. Controlling your information
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.
This website uses cookies. As a visitor to a website you are legally entitled to be informed that the site uses cookies, what they are used for and how you can opt out When a web browser retrieves pages from a website, the site does not remember previous contact with that same browser. A cookie is used for storing information between visits, so that the site can recognize returning visitors. Each page retrieval is a separate visit. A cookie may, for instance, contain information about a user’s login or settings on the website.
There are two types of cookies – temporary and permanent
Temporary cookies, also known as session cookies, are not stored anywhere and disappear when you close your browser. They contain temporary information between page visits.
Permanent cookies, also known as persistent or stored cookies, are stored as a file on your computer for a period of time and are used to save settings and information from one visit to the next. Some types of permanent cookies can be used to track an individual’s visits on different websites.
Can cookies contain viruses?
No, cookies are regular text files and cannot contain viruses. The files are small and most browsers only allow storage of a certain number of cookies. There is therefore no danger of filling up your hard drive by allowing cookies.
Can I say no to cookies?
If you do not want to allow cookies to be stored on your computer, you can disable them in your browser’s settings. No cookies will be stored, but you will be unable to use some of our e-services. Some browsers allow you to disable permanent cookies while still allowing session cookies.
Find and delete cookies
No two browsers are alike. Use the help feature for your browser to find information about how to alter your cookie settings. You can also delete cookies from your hard drive using browser settings.
We use third-party programs
Web statistics analysis tools
We use Google Analytics in order to learn how our visitors use our site. The cookies from the analysis tool do not contain any personal information about users. We cannot identify you or your computer. We anonymise all IP numbers, which means you cannot be identified by the information we gather for statistical analysis. The information generated by these cookies when you use our site is sent on to and stored by Google.
Google Analytics stores information about
when you first visited the site
when your most recent visit to the site was
when your current visit began
how many times you have visited the site
which browser you are using
the path you entered the site by.
Google Tag Manager stores information about
returning visitors
how you navigate within our website.
The SpeakIT text-to-speech listening service
We use the SpeakIT text-to-speech listening service which, when used, sets a session cookie to enable your browser to use this function.
These are the cookies used on bigjet.tv
Permanent cookies
cookieAccept
This is a permanent cookie that is set when you click I agree in the cookie notification field, so that you won’t be bothered by it in future. This cookie expires one year after you accept cookies.
_gat_*
This is a permanent cookie used by Google Analytics to identify whether a visitor (browser) is new or returning. The cookie expires after one minute.
__utma
This is a permanent cookie used by Google Analytics to identify whether a visitor (browser) is new or returning. The cookie expires after two years.
__utmb
This is a permanent cookie used by Google Analytics to identify a visit by using a domain hash, a page view count and a time stamp. The cookie expires after 30 minutes.
__utmv
This is a permanent cookie used by Google Analytics to identify whether a visitor (browser) is new or returning. The cookie expires after two years.
Session cookies
JSESSIONID_WWW
This is a session cookie created automatically by our servers. We do not use the cookie for anything, but disabling session cookies may make the emailing of page links for pages on bigjet.tv difficult because the session ID gets placed in the link addresses instead. The cookie is deleted when you close your browser
BIGipServerprod_utsidan_pool
This is a session cookie used by our load balancers. The cookie is deleted when you close your browser.
_ga
This is a session cookie used by Google Analytics to identify a visit. The cookie expires after two years.
_gat_UA_26876392-2
This is a permanent cookie used by Google Analytics to identify a visit. The cookie is deleted when you close your browser.
_gid
This is a session cookie used by Google Analytics to identify a visit. The cookie expires after 24 hours.
BIGipServerInsidan_prod_pool
This is a session cookie used by our load balancers. The cookie is deleted when you close your browser.
__utmc
This is a session cookie used by Google Analytics along with __utmb to identify a visit. The cookie is deleted when you close your browser.
__utmt
This is a session cookie used by Google Analytics along with __utmb to identify a visit. The cookie expires after 10 minutes.
__utmz
This is a session cookie used by Google Analytics to see where a visit is coming from – whether it is via a search engine, another site or if you have entered the address in the address field. This cookie is deleted after six months.
These are the cookies used in our e-services
Permanent cookies
ADRUM_BT1-5
This is a permanent cookie used by an analysis tool to see how our e-services are used. The tool is similar to Google Analytics. The cookie expires after 30 seconds.
ADRUM_BTa
This is a permanent cookie used by an analysis tool to see how our e-services are used. The tool is similar to Google Analytics. The cookie expires after 90 seconds.
__utma
This is a permanent cookie used by Google Analytics to identify whether a visitor (browser) is new or returning. The cookie expires after two years.
__utmb
This is a permanent cookie used by Google Analytics to identify a visit by using a domain hash, a page view count and a time stamp. The cookie expires after 30 minutes.
__utmv
This is a permanent cookie used by Google Analytics to identify whether a visitor (browser) is new or returning. The cookie expires after two years.
Session cookies
JSESSIONID
This is a session cookie created automatically by our server software. The cookie is deleted when you close your browser.
BIGipServerprod_*_pool
This is a session cookie used by our load balancers. The cookie is deleted when you close your browser.
_shibsession_
This is a session cookie used to keep track of whether the user is logged in to the e-service or not. The cookie is deleted when you close your browser.
ADRUM_BTg
This is a session cookie used by an analysis tool to see how our e-services are used. The tool is similar to Google Analytics. The cookie is deleted when you close your browser.
__utmc
This is a session cookie used by Google Analytics along with __utmb to identify a visit. The cookie is deleted when you close your browser.
__utmt
This is a session cookie used by Google Analytics along with __utmb to identify a visit. The cookie expires after 10 minutes.
__utmz
This is a session cookie used by Google Analytics to see where a visit is coming from – whether it is via a search engine, another site or if you have entered the address in the address field. This cookie is deleted after six months.
We are Digitally Aware certified
